Privacy Policy
Umrahi respects one’s privacy and promises to maintain confidentiality. This is one of the pillars of Umrahi, apart from fair pricing and meeting the needs of the clients after accessing them deeply.
Notice
All the communications made by Umrahi are via email, regular mail, adding a post on the official website, or by any other similar means. Further, the notice to the Company must be delivered by courier/registered email address/registered office of Umrahi, i.e., Plot No. 272, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana, 122015.
Waiver
Any right or provision of this Agreement that the Company fails to exercise or enforce shall not be deemed a waiver of such right or provision. Any modification to this Agreement must be made in writing and signed by the Company in order for it to be effective.
Arbitration
The Company may choose to resolve any dispute, controversy, or claim arising out of or relating to this Agreement or Service provided in connection with this Agreement by binding arbitration in accordance with the provisions of the Arbitration & Conciliation Act, 1996 since the approval of the terms of use constitute valid & binding agreement. By accepting the terms and conditions stated here, you consent to the arbitration of any such dispute, controversy, or claim that is brought before and resolved by a Sole Arbitrator who has been chosen and nominated by the Company. The arbitration will take place in Delhi, India, and any court with jurisdiction over that city may enter a decision based on the arbitration result. English will be the language of arbitration.
While the arbitration is ongoing, either you or We may request any interim or preliminary remedy from a Delhi, India, court of competent jurisdiction that is required to safeguard the rights or property of the Company (or its agents, suppliers, and subcontractors).
Regulating Law and Dispute Resolution Forum
You agree that any claim or disagreement you may have against the Company must be decided by a court located in Delhi, India unless the parties agree otherwise or as specified in the Arbitration section above. In order to litigate any such claims or disputes, you consent to submit to the personal jurisdiction of the courts situated in Delhi, India. Without regard to any considerations of conflicts of law, this Agreement shall be governed by the laws of India.
Policy for Grievances
The Company firmly feels that it should treat its users with honesty and transparency. We will never prioritize development over your trust since you love and trust us. With a channeled approach, evaluation, and redressal, this policy statement seeks to minimize instances of customer complaints, grievances, and disappointments.
If you are unhappy with the services the Company has provided or have any other concerns, you can file a grievance or provide feedback. You can use email to voice your complaints or provide comments.
